Myself and my work colleague Jane arrived at Browns on Tuesday the 24th of February 2009, a couple of weary travellers who had been on the road since 8am. The welcome we received was so warm and genuine and the tea and coffees gratefully received! Our delight at finding we had been upgraded to the four poster room and the executive room was beyond belief! Both rooms were gorgeous and i could not find fault with any part of our overnight stay. In particular the staff could not have been friendlier or more helpful, they really went above and beyond and clearly take pride in delivering excellent customer service. The little touches such as the DVD library and the Molton Brown goodies really add another touch of luxury too. It was with heavy heart we checked out on the Wednesday as we really could have stayed for much longer. I have recommened Browns and Tavistock itself to all my friends and family. I can't wait to have a return visit hopefully in the Summer.